Refund policy

At DearKitchens, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

Returns:

• Returns are accepted within 7 days of receiving your order.
• Items must be unused, in their original packaging, and in the same condition that you received them.
• Products damaged due to misuse, normal wear and tear, or improper handling are not eligible for return.

Refunds:

• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 7–10 business days using the original payment method whenever applicable.
• Shipping charges are non-refundable unless the item received was defective, damaged, or incorrect.

Damaged or Incorrect Items:
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos of the item and packaging so we can resolve the issue promptly.

For return requests, please contact us using the information provided in our Contact Information section.